Desired Competencies (Technical/Behavioral Competency)
Primary Skills
1. Strong knowledge in Windows Server Administration
2. Should have managed Windows 2000/2003 in a medium-to-large scale production environment
3. Knowledge on Active Directory Services (ADS) DNS & DHCP
4. Strong troubleshooting knowledge on Active Directory, DNS, DHCP, Event Logs, PerfMon, Backup Jobs, Load Balancing/Clustering issues
5. Good understanding of Incident, Problem and Change Management (ITIL)
6. Good remote troubleshooting skills
7. Excellent Customer handling skills
8. Excellent listening skills & ability to communicate clearly and fluently in English
9. Flexibility to work in shifts for 24x7 support
Secondary Skills
1. Good knowledge on SQL & IIS Administration
2. Basic Understanding on SAN, MOM/SCOM
3. MCSE/MCSA Certification
4. ITIL Certification
Thanks & Regards,
Partha Sarathi
Tel : +91 - 40 - 3987 4025
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